NAHQ CPHQ Practice Exam

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Which of the following is NOT a characteristic of an effective quality improvement team?

Clear goals and objectives
Open communication
Predetermined, inflexible processes
Strong leadership

The correct answer is: Clear goals and objectives

An effective quality improvement team should possess certain key characteristics to successfully drive improvements in healthcare. Clear goals and objectives are essential for providing direction and focus to the team. Open communication promotes transparency, collaboration, and the sharing of ideas among team members. Strong leadership helps guide the team, make decisions, and ensure progress towards the goals. On the other hand, predetermined, inflexible processes hinder the team's ability to adapt to changing circumstances, learn from failures, and innovate. Flexibility is crucial in quality improvement initiatives to adjust strategies based on results and feedback, leading to continuous improvement. Therefore, predetermined, inflexible processes are not a characteristic of an effective quality improvement team.