NAHQ CPHQ Practice Exam

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The purpose of PDCA in healthcare quality is to

  1. Assess potential risks in processes

  2. Force a culture change in the organization

  3. Provide a structure for effective information transfer

  4. Serve as a performance improvement methodology

The correct answer is: Assess potential risks in processes

PDCA stands for Plan-Do-Check-Act, and its purpose in healthcare quality is to continuously improve processes. The PDCA cycle helps in identifying areas for improvement, planning changes to be made, implementing these changes, checking if they have the desired effect, and acting on the results to further refine the process. Therefore, the correct answer is A: Assess potential risks in processes. Options B, C, and D do not accurately capture the primary purpose of PDCA in healthcare quality. While a culture change or effective information transfer may result from implementing PDCA, the main goal is to assess risks and improve performance.

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