NAHQ CPHQ Practice Exam

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The most effective tool to improve communication between caregivers is known as

FMEA
PDCA
PDSA
SBAR

The correct answer is: FMEA

FMEA stands for Failure Mode and Effects Analysis, which is a systematic approach used to identify and prevent potential failures in a process. While FMEA is a valuable tool for quality improvement and risk management, it is not specifically designed to improve communication between caregivers. The most effective tool to improve communication between caregivers is SBAR, which stands for Situation, Background, Assessment, and Recommendation. SBAR is a structured communication tool widely used in healthcare settings to facilitate clear and concise information sharing between healthcare professionals, leading to improved patient outcomes and safety. It helps ensure that important information is effectively communicated in a standardized format, reducing the risk of miscommunication or misunderstanding among caregivers.