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The concept of "patient safety" applies most appropriately to:

  1. Environmental safety measures

  2. Patient complaint management

  3. Risk prevention

  4. Serious patient injuries

The correct answer is: Environmental safety measures

The concept of "patient safety" primarily pertains to ensuring the safety of patients within healthcare settings by implementing environmental safety measures. This can include things like ensuring a clean and sanitized environment, preventing falls, minimizing infection risks, and providing a secure and safe physical space for patients. Patient complaint management, risk prevention, and responding to serious patient injuries are all important aspects of healthcare quality and patient care, but they do not directly encompass the core focus of patient safety as related to the physical environment and conditions that impact patient well-being.