NAHQ CPHQ Practice Exam

Patient safety is promoted in an organization through

1. encouragement of error reporting, staff education, and reliable systems

2. performance reviews, encouragement of error reporting, and willingness to pay overtime

3. reliable systems, open communication, and performance reviews

4. willingness to pay overtime, open communication, and staff education

The correct answer is: encouragement of error reporting, staff education, and reliable systems

Patient safety is promoted in an organization through a combination of practices, which includes staff education, reliable systems, and encouragement of error reporting. Option A encompasses all three of these important practices, helping to create an environment where staff are educated on safety protocols, systems are in place to prevent errors, and employees feel comfortable and supported in reporting any errors that may occur. By contrast, options B, C, and D are all missing at least one of these crucial elements, making them incorrect. For example, option B suggests that performance reviews and willingness to pay overtime are important, but leaves out staff education and reliable systems. Option C mentions open communication and performance reviews, but omits staff education. And option D only mentions willingness to pay overtime and open communication, neglecting the crucial element of reliable systems. Therefore, it is important to understand that all three components mentioned in option A are necessary for promoting patient safety in an organization.