NAHQ CPHQ Practice Exam

A continuous quality improvement organization promotes vigorous education and training/retraining in order to

1. acquire new knowledge and new skills.

2. promote harmony within the organization.

3. reduce the need for competency testing.

4. restructure internal jobs.

The correct answer is: acquire new knowledge and new skills.

A continuous quality improvement organization promotes vigorous education and training/retraining to acquire new knowledge and new skills. This continuous learning approach helps employees stay updated on the latest best practices, techniques, and industry trends, leading to improved performance, quality of work, and competency. By investing in education and training, employees can enhance their skills, adapt to changes in the healthcare environment, and contribute effectively to quality improvement efforts. This focus on acquiring new knowledge and new skills directly aligns with the goals of a continuous quality improvement organization.